Food Safety

Quality products and ingredients

Food Safety

Each of us at Rafaelo Resort has a moral obligation to safeguard each other, our customers and the environment by aspiring to operate a safe, injury free and healthy workplace serving products that are always safe to eat and to minimize, our impact on the environment.

Our primary concern is that the products we serve are prepared to the very highest standards using quality products and ingredients and as the very minimum we will comply with all relevant legislation and approved codes of practice. To ensure best practice we have developed a common minimum operating standard and set of behaviors which is  practiced at every location we operate. These are based on sound science, regulatory requirements, and industry best practice and are being introduced into all our operations.

We regularly measure compliance against these standards and implement performance objectives to assure our clients and customers that we are providing food which is safe to eat while meeting their quality expectations. Specifically, we require that:

 • Products are always prepared under sanitary conditions that do not expose it to the risk of contamination

• All employees are provided with the information, training and tools necessary to do their job in a hygienic and compliant manner

• Employees comply with all company products safety policies and procedures

 Management assume the role of supervision of our employees for compliance and conformance with these Standards. We also expect similarly high standards from our suppliers and contractors. We ensure that the appropriate resources, including human and financial ones, are committed towards implementing this policy across all our operations and communicating our policies and standards to all our employees. Our food safety performance is considered at every management meeting in Rafaelo Resort and the Board to ensure that it continues to reflect the aims and aspirations of the company and keeps up to date with legislative requirements.